Best practices for augmenting human intelligence with AI

Synthetic Intelligence (AI) must be designed to incorporate and steadiness human oversight, company, and accountability over choices throughout the AI lifecycle. IBM’s first Precept for Belief and Transparency states that the aim of AI is to reinforce human intelligence. Augmented human intelligence signifies that using AI enhances human intelligence, fairly than working independently of, or changing it. All of this suggests that AI programs are to not be handled as human beings, however fairly considered as help mechanisms that may improve human intelligence and potential. 

AI that augments human intelligence maintains human accountability for choices, even when supported by an AI system. People due to this fact must be upskilled—not deskilled—by interacting with an AI system. Supporting inclusive and equitable entry to AI know-how and complete worker coaching and potential reskilling additional helps the tenets of IBM’s Pillars of Reliable AI, enabling participation within the AI-driven financial system to be underpinned by equity, transparency, explainability, robustness and privateness. 

To place the precept of augmenting human intelligence into observe, we advocate the next greatest practices:

Use AI to reinforce human intelligence, fairly than working independently of, or changing it.

In a human-AI interplay, notify people that they’re interacting with an AI system, and never a human being.

Design human-AI interactions to incorporate and steadiness human oversight throughout the AI lifecycle. Tackle biases and promote human accountability and company over outcomes by AI programs.

Develop insurance policies and practices to foster inclusive and equitable entry to AI know-how, enabling a broad vary of people to take part within the AI-driven financial system.

Present complete worker coaching and reskilling applications to foster a various workforce that may adapt to using AI and share in some great benefits of AI-driven improvements. Collaborate with HR to reinforce every worker’s scope of labor.

For extra info on requirements and regulatory views on human oversight, analysis, AI Resolution Coordination, pattern use instances and Key Efficiency Indicators, see our Augmenting Human Intelligence POV beneath.

Discover our Augmenting Human Intelligence POV