Clara Shih is CEO of Salesforce AI. On this position, she oversees synthetic intelligence efforts throughout the corporate, together with product, go-to-market, development, adoption, and ecosystem for Einstein GPT, the world’s #1 AI for CRM. Einstein GPT delivers over 1 trillion predictions and generative automations each week throughout Gross sales Cloud, Service Cloud, Advertising Cloud, Commerce Cloud, Trade Clouds, Mulesoft, Tableau, and Slack. Beforehand, Clara led Salesforce Service Cloud, the world’s #1 customer support, contact heart, digital service, bots, and discipline service answer.
