Engagement Banking firm Backbase has introduced a strategic partnership with monetary intelligence options supplier Feedzai.
The partnership will built-in Feedzai’s Digital Belief options with Backbase’s Engagement Banking Platform.
Backbase most just lately demoed its know-how on the Finovate stage at FinovateFall 2021. Feedzai made its Finovate debut at FinovateEurope 2014 in London.
A newly introduced strategic partnership between Backbase and Feedzai goals to convey superior monetary crime prevention know-how to engagement banking. The mixing of Feedzai’s Digital Belief options with Backbase’s Engagement Banking Platform will empower monetary establishments to struggle fraud extra successfully whereas preserving the shopper expertise.
Feedzai’s Digital Belief platform analyzes consumer conduct, gadget well being, and potential threats in real-time. The cloud-based resolution operates within the background, enabling monetary establishments, monetary providers organizations, and fintechs to detect and counter on-line identification impersonation and manipulation assaults, whereas permitting reliable customers to conduct their actions unimpeded. Feedzai’s Digital Belief is efficient towards account takeover (ATO) assaults in addition to new account fraud makes an attempt throughout onboarding. It combines behavioral biometrics, behavioral analytics, superior malware detection, and community and gadget evaluation to offer energetic and preemptive protection towards threats. The mixing with Backbase’s engagement banking platform will present banks with real-time, AI-powered, proactive fraud prevention, plus decrease operational prices due to AI-powered threat evaluation that minimizes false positives.
“By combining Backbase’s engagement banking experience with Feedzai’s superior safety capabilities, we’re giving monetary establishments the whole package deal — superior buyer expertise and clever fraud prevention in a single built-in platform,” Backbase CEO and Founder Jouk Pleiter stated. “Collectively, we’re setting a brand new normal for the way banks can construct trusted digital relationships with their clients.”
Headquartered in San Mateo, California, Feedzai gives know-how that leverages AI to assist companies struggle fraud and monetary crime. The corporate’s RiskOps platform makes use of machine studying and Large Knowledge to detect and defend the world’s largest banks, cost suppliers, and retailers from malicious on-line actors. Based in 2011 and now reaching 900 million folks in 190 nations with its know-how, Feedzai started 2025 by saying a partnership with Credibanco to assist the Colombian cost processing firm strengthen its defenses towards fraud.
“Because the monetary providers trade evolves, safety can not be an afterthought — it should be woven into the very cloth of the shopper journey,” Feedzai CEO and Co-Founder Nuno Sebastiao stated. “By partnering with Backbase, we’re empowering monetary establishments to ship a unified, seamless journey that not solely protects clients from fraud but in addition ensures they really feel valued, understood, and secure.”
Backbase has been a Finovate alum since 2009. The corporate has gained Finovate’s Better of Present award 4 occasions, together with back-to-back wins at FinovateEurope in 2017 and 2018. Backbase’s Engagement Banking Platform is a composable resolution that empowers banks to speed up their digital transformations by progressively modernizing every step of the shopper journey, together with onboarding, servicing, lending, and investing.
Backbase’s partnership information comes a number of weeks after it introduced it was teaming up with Alliant Credit score Union, a digital-only monetary establishment with $20 billion in property and greater than 900,000 members. The corporate additionally just lately partnered with Nordic digital transformation consultancy Knowit. Based in 2003, Backbase is headquartered in Amsterdam.
Photograph by Liene Ratniece
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