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Managing Third-Party Risk in Financial Services with Jenna Wells of Supply Wisdom

April 1, 2025
in DeFi
Reading Time: 7 mins read
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The problem of third-party threat in monetary providers was one of many largest tales in 2024. From the fallout from the Synapse chapter to the information breaches at corporations resembling Constancy and Finastra, banks, fintechs, and monetary providers alike have been placed on discover to place larger scrutiny on whom and the way they forge partnerships.

These challenges have solely turn into extra intense this yr. Whereas rules are tightening in Europe and the UK, a extra permissive regulatory surroundings is growing within the US. How can banks, fintechs, and monetary providers firms navigate this rising panorama to deliver new services and products to clients whereas making certain that their knowledge and funds are secure?

We interviewed Jenna Wells, Chief Working Officer with Provide Knowledge, to speak in regards to the concern of third-party threat administration in monetary providers in 2025. Wells talks about how third-party threat in monetary providers is evolving, and what firms must do with the intention to higher handle it.

Headquartered in New York and based in 2017, Provide Knowledge made its Finovate debut at FinovateFall 2022. The corporate helps companies higher handle threat and construct operational resilience. Provide Knowledge present steady full-spectrum third-party and site threat intelligence and threat actions in real-time to stop disruptions, improve threat administration effectivity, and decrease prices. Tom Thimot is CEO.

Our dialog with Jenna Wells can also be the ultimate installment of Finovate’s commemoration of Ladies’s Historical past Month for 2025. Earlier interviews embody our Q&As with Tracy Moore of Fenergo and with Stav Levi-Neumark of Alta.

What are the present challenges your clients are dealing with?

Jenna Wells: The most important problem our clients face at present is the sheer complexity and velocity at which third-party dangers are evolving. As a complete, firms are underneath immense strain to watch their distributors, suppliers, and different third events extra successfully throughout monetary, cyber, ESG, geopolitical, and operational threat domains with out including vital prices or delays to their enterprise processes. Conventional threat evaluation strategies, which depend on periodic opinions and self-reported questionnaires, are not enough in an period the place threats emerge in actual time and barely any warning.

Moreover, firms are scuffling with regulatory compliance, notably with new frameworks like DORA within the EU, new AI dangers and rules, and rising cyber threat mandates. Many organizations merely lack the instruments, assets, or experience to remain forward of those challenges.

Lastly, the evolving geopolitical panorama and regulatory surroundings require firms to maintain a watch out for location-specific dangers on high of the normal domains. Monitoring third events alone is not enough—you need to monitor the areas that they’re working from!

Are you able to speak in regards to the problem of third-party threat particularly, which turned a serious concern in 2024?

Wells: Third-party threat turned a essential concern in 2024, exposing simply how fragile world provide chains may be. This was starkly evident in world occasions just like the collapse of the Francis Scott Key Bridge in Baltimore and earthquakes in Taiwan, which disrupted key transportation routes and severely impacted companies depending on the affected port. Corporations with suppliers, logistics companions, and significant infrastructure tied to those areas confronted large operational slowdowns, monetary losses, and regulatory challenges. These disruptions strengthened a key lesson: dangers stemming from a single geographic level of failure can have widespread penalties throughout all industries.

Static, periodic threat assessments are not sufficient. The brand new normal is steady, real-time threat monitoring that gives visibility into monetary stability, cybersecurity, compliance, and operational resilience—not only for direct suppliers, however throughout your complete provide community.

This shift is especially essential in industries reliant on complicated, geographically dispersed provide chains, the place a localized catastrophe—whether or not infrastructure failure, geopolitical instability, or excessive climate—can ripple outward, affecting complete markets. The problem is not nearly assessing third events. It’s about figuring out vulnerabilities deep within the provide chain.

How does Provide Knowledge assist firms handle these dangers?

Wells: Provide Knowledge offers real-time, AI-driven steady monitoring throughout seven essential threat domains: monetary, operational, compliance, cyber, sustainability, Nth social gathering, and location-based dangers. As a substitute of counting on outdated, self-reported assessments, or the necessity to use a number of instruments to watch single domains, we combination and analyze knowledge from lots of of hundreds of open sources, giving our clients a reside, always-on view of their third-party provider and significant ecosystem.

By leveraging AI to show large quantities of information into actionable intelligence, we allow organizations to establish rising dangers early, mitigate points proactively, and keep away from pricey disruptions. Our platform reduces the handbook burden of threat administration, permitting groups to concentrate on strategic decision-making fairly than chasing knowledge.

Provide Knowledge just lately printed its high 10 predictions for third-party threat administration in 2025. Of these predictions, which do you suppose is the least standard?

Wells: One of many extra unconventional predictions is the rise of “Nth-party accountability” as a regulatory and enterprise precedence. Till now, firms have centered totally on direct third-party dangers, however regulators and stakeholders are more and more scrutinizing deeper layers of the availability chain. This contains fourth, fifth, and even sixth-party dangers.

As provide chains turn into extra interconnected and reliant on subcontractors, understanding who your third events rely on and the place they’re positioned has turn into simply as essential as assessing the distributors themselves. Geographical dangers like political instability, pure disasters, regulatory adjustments, and ESG considerations can have cascading impacts all through the availability chain, even when they originate on the Nth-party degree.

We anticipate that in 2025, organizations will likely be anticipated to not solely monitor but additionally take accountability for the danger posture of their distributors’ distributors. This requires real-time visibility into the place these prolonged third events function and the regional dangers that will have an effect on them. This shift calls for a wholly new strategy to threat visibility, and Provide Knowledge is already serving to firms tackle this problem with location-based monitoring, real-time threat intelligence, and deep Nth-party insights.

What position do applied sciences like AI and methods like predictive threat modeling play in Provide Knowledge’s strategy to threat administration and intelligence?

Wells: AI and predictive threat modeling are foundational to how we assist firms keep forward of rising threats. Our AI-powered platform constantly scans and analyzes thousands and thousands of threat indicators throughout monetary, cyber, ESG, geopolitical, and operational domains, detecting anomalies and traits that will point out potential threats earlier than they materialize into full-blown crises.

Predictive threat modeling and pattern evaluation takes this additional by utilizing historic knowledge, machine studying algorithms, and real-time indicators to forecast dangers earlier than they influence enterprise operations. For instance, we will predict monetary misery in a vendor earlier than it turns into public information or establish early indicators of operational instability in a provider’s key areas.

In brief, Provide Knowledge stands for proactive threat administration and innovation. We’re identified within the trade as the one full-stack threat intelligence platform that gives real-time, steady monitoring with actionable insights.

A wave of latest regulatory insurance policies is coming, notably within the EU. Are you optimistic in regards to the new insurance policies? Do you’re feeling as if organizations are able to comply?

Wells: I’m optimistic about these insurance policies as a result of they’re pushing organizations in direction of the next normal of operational resilience and threat administration. Rules like DORA within the EU are reinforcing the concept that companies can not afford to be passive in terms of third-party threat—they want real-time, steady oversight. Nevertheless, I don’t suppose most organizations are totally ready for these adjustments.

 A majority of organizations do not need an entire stock of their third events or outsourced providers and, with out this, they can not guarantee compliance with these rules. Sadly, it’s most certainly that these firms nonetheless depend on outdated, static evaluation fashions that received’t meet compliance necessities.

The excellent news is that regulatory readability is driving funding in options like Provide Knowledge, which assist organizations not solely meet compliance mandates but additionally enhance their total threat posture within the course of.

Within the US, there’s extra uncertainty about which route rules are more likely to go. What do you see taking place with monetary providers and fintech regulation within the US this yr?

Wells: If US corporations need to compete and do enterprise in Europe; they should adjust to these particular mandates. However not like the EU—which has taken a structured strategy with DORA—the US regulatory panorama is evolving in a extra fragmented method. Nevertheless, we anticipate to see elevated scrutiny from companies just like the SEC, OCC, and CFPB on third-party threat, notably in areas like cyber resilience and AI disclosures.

The monetary providers and fintech sectors will seemingly see extra strain round vendor threat administration, with a larger emphasis on steady monitoring, and incident reporting necessities. As regulatory steering will increase, firms will should be proactive in adopting greatest practices that align with world compliance traits, fairly than ready for enforcement actions to dictate their subsequent steps.

What are your near-term targets for Provide Knowledge?

Wells: My rapid focus is on accelerating buyer adoption of steady threat monitoring. We need to make sure that organizations not solely perceive the significance of real-time threat intelligence by way of steady monitoring, but additionally have the instruments to combine it seamlessly into their current workflows.

Moreover, I’m prioritizing scaling our operations to fulfill the rising demand for proactive threat administration options. Meaning enhancing our AI capabilities, monitoring for AI as an rising threat, increasing our threat intelligence protection, and strengthening our partnerships with different trade leaders.

What can we anticipate from Provide Knowledge in 2025?

Wells: 2025 will likely be a transformational yr for Provide Knowledge and the third-party threat administration trade as a complete. We’re investing closely in AI-driven threat prediction, enhanced regulatory compliance automation, and planning methods to go deeper and wider into Nth-party threat visibility.

You too can anticipate to see extra partnerships with expertise and repair suppliers to create a extra built-in threat administration ecosystem. Our objective is to make steady threat monitoring the brand new normal, so that companies can function with larger confidence, resilience, and agility in an more and more complicated world.

Photograph by FlyD on Unsplash


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