OpenAI has printed one of the crucial complete research to this point on ChatGPT consumer habits. The report, ready in collaboration with economist David Denning from Harvard College and shared by the Nationwide Bureau of Financial Analysis, is predicated straight on OpenAI’s inside information. Which means that statistics, which had been beforehand primarily based on estimates, have now been offered with dependable information for the primary time.
ChatGPT Continues to Develop Quickly
The platform, which reached 100 million weekly lively customers in early 2024, quickly surpassed the 400 million mark and reached 700 million customers by 2025. Though these figures is likely to be barely inflated by some customers creating a number of accounts or logging in from completely different gadgets, the size of this progress is just too important to disregard. The report additionally highlights that solely a small fraction of those customers subscribe to paid plans.
This enhance in consumer numbers can also be mirrored within the message quantity. The day by day message rely, which was 451 million in June 2024, soared to 2.6 billion in June 2025. For comparability, in keeping with information launched by Google in March, the typical day by day variety of searches is 14 billion.
New Customers Are Extra Lively
The report reveals that progress is considerably pushed by new customers. Lengthy-time ChatGPT customers skilled two main jumps of their day by day message counts: the discharge of the o1-preview and o1-mini fashions between September and December 2024, adopted by the launch of the o3 and o4-mini fashions in April 2025. Nonetheless, after these spikes, their utilization habits stabilized.
Significantly after the second quarter of 2025, the day by day message counts of long-term customers remained virtually fixed for 3 months. The latest progress has been pushed fully by the impression of latest customers.
Younger Individuals Lead, Girls Kind the Majority
In response to the analysis, the profile of ChatGPT customers can also be noteworthy. 46% of customers are within the 18–25 age vary. Contemplating that people beneath 18 will not be included in official information, the adoption charge amongst younger folks is probably going even greater.
By way of gender distribution, there was a significant shift over the previous three years. Whereas males accounted for about 80% of customers on the finish of 2022, the image has reversed by the top of 2025. At the moment, 52.4% of ChatGPT customers are ladies.
Used Extra for Private Functions Than for Work
One of many report’s most placing findings is that ChatGPT is predominantly used for non-work-related functions. Whereas 53% of messages had been for private use in June 2024, this determine rose to 72.2% by June 2025. It’s attention-grabbing that synthetic intelligence, seen as a major productiveness instrument within the enterprise world, finds extra sensible software in particular person use.
This is likely to be partly because of the exclusion of customers on Enterprise, Enterprise, and Schooling plans from the research. Nonetheless, it’s tough to say how a lot of a distinction their inclusion would have made, as a few of these plans are paid and have a a lot smaller consumer base.
Writing Help is the Most Common Space
In response to the research, one of the crucial widespread makes use of is getting assist with writing. Of the 1.1 million conversations analyzed between Could 2024 and June 2025, 28% had been associated to writing help. For business-related makes use of, this charge will increase to 42%, and amongst managers and enterprise professionals, it reaches 52%.
Nonetheless, you will need to be aware right here that customers make the most of ChatGPT not solely to generate textual content from scratch but additionally to edit their present texts or obtain critiques. Whereas 10.6% of all conversations contain enhancing/suggestions, solely 8% are for producing private writing or communication. Moreover, translation requests account for a 4.5% share, whereas fiction writing is utilized by just one.4%.
Info In search of Fee is Rising Quickly
One other outstanding use case for ChatGPT is data looking for and querying. Whereas this class accounted for 14% of whole conversations in June 2024, the speed climbed to 24.4% in June 2025, surpassing writing-focused use.
It’s pure for the time period hallucination to come back to thoughts when synthetic intelligence and knowledge are talked about in the identical context. OpenAI notes that this downside has not but been solved. Though ChatGPT has begun to quote dependable sources extra continuously, the danger of producing incorrect or fabricated data persists.
ChatGPT is Additionally a Advisor
One other placing discovering is that staff use ChatGPT not only for writing duties but additionally as a marketing consultant of their decision-making processes. 14.9% of work-focused conversations had been categorized beneath “decision-making and problem-solving.” This turned the most typical use case within the enterprise world exterior of writing.
OpenAI factors out that this development is widespread throughout varied professions, emphasizing that ChatGPT is positioned not simply as a instrument that performs duties, however as a sort of analysis assistant or brainstorming associate.
Different notable use circumstances within the report have comparatively decrease charges:
Multimedia (picture era/search): 6percentComputer programming: 4.2percentCreative thought era: 3.9percentMathematical calculation: 3percentPersonal relationships and introspection: 1.9percentGames and role-playing: 0.4%
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