Digital expertise analytics firm Glassbox has acquired anomaly detection and enterprise monitoring agency Anodot. Phrases of the deal weren’t out there.
Glassbox will combine Anodot’s engine into its platform to assist companies monitor and higher perceive buyer habits.
Based in 2014 and headquartered in Virginia, Anodot made its Finovate debut at FinovateEurope 2022 in London.
Digital expertise analytics supplier Glassbox introduced its acquisition of Anodot, a supplier of real-time anomaly detection and enterprise monitoring. Phrases of the acquisition weren’t disclosed.
The combination of Anodot’s engine will allow Glassbox to detect extra granular shifts in consumer habits so as to spot patterns throughout digital experiences. This can assist the agency establish a spread of behaviors that might impression the enterprise, offering early warning of potential buyer friction, system underperformance, or conversion declines. These insights will assist product, UX, DevOps, and analytics groups make knowledgeable choices and supply them with the built-in workflow integrations they should speed up response occasions.
“As enterprises more and more depend on digital channels to interact prospects, Glassbox has grow to be important for understanding and shaping buyer habits,” Glassbox CEO Man Perry stated. “By integrating Anodot’s superior anomaly detection into our platform, we’re enabling prospects to mechanically uncover and proactively react to even the smallest shifts in consumer habits. This acquisition reinforces our dedication to serving to our prospects ship distinctive, frictionless digital experiences at scale.”
Glassbox’s acquisition is the primary huge transfer for Perry, who joined the corporate as CEO final month. Perry was beforehand CEO and president of commerce finance software program firm Surecomp and, earlier than that, held senior management roles at NCR World and Motorola Options. In his appointment announcement, Perry underscored Glassbox’s “world-class expertise, deep experience, and really customer-centric tradition” and the agency’s capability to “redefine how organizations flip digital insights into significant outcomes.”
Headquartered in London and based in 2010, Glassbox affords an AI-driven platform that captures, analyzes, and optimizes consumer interactions throughout digital channels. The corporate’s expertise helps organizations improve digital experiences for purchasers, increase model loyalty, and enhance income progress. Glassbox supplies 100% consumer session seize, real-time alerts, and AI-powered insights to assist firms detect and resolve buyer ache factors, guarantee accessibility, and struggle fraud.
Anodot made its Finovate debut at FinovateEurope 2022 in London. On the convention, the Ashburn, Virginia-based firm demonstrated its enterprise monitoring platform that makes use of AI to repeatedly monitor and correlate funds exercise and enterprise efficiency. Serving to establish revenue-critical points—from processes which might be creating an unacceptable degree of buyer friction to anomalous habits that’s doubtlessly fraudulent—the platform supplies real-time actionable alerts and forecasts to cut back detection time by as a lot as 80%.
Earlier this 12 months, Anodot introduced that it had shaped a brand new enterprise unit, Umbrella, devoted to the corporate’s cloud value administration platform. Designed to satisfy the wants of managed service suppliers (MSPs) and multi-divisional enterprises, the Umbrella Cloud Value Administration Platform leverages AI and enterprise analytics to offer firms visibility into their cloud and software-as-a-service (SaaS) spend.
Picture by Daniel Watson
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