Digital analytics platform Quantum Metric launched its Felix Agentic resolution this week.
The brand new providing analyzes digital experiences to uncover crucial insights, clarify behavioral adjustments, and quantify enterprise impacts.
Based in 2015 and headquartered in Colorado Springs, Colorado, Quantum Metric gained Better of Present in its Finovate debut at FinovateEurope 2021.
Quantum Metric, which gained Better of Present at FinovateEurope 2021, unveiled its Felix Agentic resolution this week. Constructed inside Quantum Metric, Felix Agentic is an autonomous perception engine that analyzes digital experiences to disclose crucial insights, clarify adjustments, and quantify impacts throughout workflows and KPIs.
One problem for organizations wanting to make use of agentic techniques is having the requisite deep, contextual information to function reliably at scale. Even these organizations which have the info they want face hurdles with regards to reworking that information into actionable insights. Felix Agentic provides a spread of options to assist convert complicated buyer conduct and different alerts into clear insights about how that conduct is impacting the enterprise. This permits corporations to uncover potential areas of friction or complexity which are inhibiting income development or creating buyer churn.
These options embody Felix Chat, an agentic conversational interface that delivers prompt, quantified solutions to queries involving buyer expertise and conduct evaluation, efficiency and operational metrics, enterprise impacts, product and have insights, and extra. Felix Chat takes analytics past primary AI copilots and represents a rising shift towards pure language, insight-first interactions with enterprise information. Felix Agentic additionally supplies AI brokers to routinely monitor, analyze, and alert customers to alternatives that may enhance key enterprise metrics. Working within the background, Felix Agentic’s AI brokers present a transition away from dashboards that ‘report’ change to clever techniques that ‘clarify’ change.
Felix Agentic additionally options an in-UI assistant, or Copilot, that permits customers to construct and replace dashboards, metrics, and playing cards immediately inside their workflow utilizing pure language. The Copilot allows customers to ask for contextual explanations about adjustments in conduct, why these adjustments matter, and the dimensions of the influence.
“For years, groups have relied on insights and dashboards alone to grasp what occurred,” Quantum Metric famous on its LinkedIn web page this week. “Felix Agentic adjustments that with clever, proactive steerage that helps groups prioritize what issues and drive influence sooner.”
Quantum Metric gained Better of Present in its Finovate debut at FinovateEurope 2021, and returned later the identical 12 months for FinovateSpring. The corporate’s expertise helps banks differentiate their digital expertise, improve digital adoption, and increase inside effectivity. With use instances for product, engineering, buyer assist, advertising, and UX groups, Quantum Metric’s digital analytics platform helps corporations seize information, uncover the “why” behind buyer conduct, and take insight-driven motion.
Quantum Metric started 2026 with vital momentum. The corporate famous that 2025 was its strongest growth 12 months to this point, together with its finest efficiency development but within the EMEA area. Quantum Metric additionally introduced that Felix AI adoption had reached 25% of its largest enterprise prospects, with deployments evolving from pilot packages to core operations. With monetary providers corporations corresponding to Western Union and Financial institution of Montreal amongst its prospects—in addition to 20% of the Fortune 500—Quantum Metric as we speak captures high-fidelity expertise insights from roughly half of the world’s Web customers.
Based in 2015, Quantum Metric is headquartered in Colorado Springs, Colorado. Mario Ciabarra is CEO.
Picture by Peter Wang on Unsplash
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