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Finovate Global Spain: Payments, Mortgagetech, and Leveraging AI for CX in Banking

April 13, 2025
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This week’s version of Finovate International appears at latest fintech headlines from Spain.

Funds and liquidity options firm Wannme raises €7M

Wannme, a Madrid-based fintech that makes a speciality of funds and liquidity options, introduced a €7 million strategic financing from IDC Enviornment Credit score Ventures, a division of IDC Community, with Enviornment Buyers additionally collaborating within the funding.

The corporate will use the financing to proceed offering market sellers with instantaneous cost advances. This permits them to safe earnings every day as a substitute of getting to attend greater than 14 days, as is usually required by marketplaces. Wannme Founder and CEO Jaime de Villa stated that the credit score facility will allow the corporate to “empower extra sellers with the liquidity wanted to promote extra and develop.”

“This partnership marks an vital milestone for Wannme as we scale our affect within the market ecosystem in Europe,” de Villa added. “IDC Enviornment Credit score Ventures understood our enterprise mannequin and structured a financing answer aligned with our progress technique.”

Based in 2017, Wannme facilitates e-commerce by automating and optimizing cost flows to assist clear up funds and liquidity points for on-line retailers. The corporate offers retailers with advances of as much as 90% of their web gross sales every day, and likewise provides a web-based cost gateway that permits them to just accept a greater variety of cost strategies, together with recurring and automatic funds. These strategies additionally embody each Apple Pay and Google Pay, which Wannme built-in into its platform in February.

Mortgage platform Wypo companions with monetary app Plazo

Wypo, a Spanish mortgagetech platform that helps would-be householders find and signal personalized mortgages on-line, has struck a strategic partnership with monetary wellness app Plazo. A division of Spanish fintech ID Finance, Plazo will supply Wypo customers entry to credit score traces of as much as €5,000 by way of its Plazo Credit score answer immediately from the Plazo app.

“This partnership is a good alternative to ship full and accessible monetary options to our customers,” Wypo CEO Elena Ansótegui stated. “At Wypo, we’re dedicated to providing assets that meet actual wants. The alliance with Plazo strengthens our give attention to repeatedly bettering the shopper expertise and permits us to go a step additional in providing key financing choices when customers want them most.”

Wypo clients will profit from digital entry to each debit and credit score options courtesy of the partnership with Plazo. Additionally included are the flexibility to take part in an in depth cashback program and entry to free, on-line authorized and medical recommendation by way of a service referred to as MeetingPros.

“We’re delighted to collaborate with Wypo and to supply added worth to new householders, serving to them cowl preliminary bills for refurbishments or repairs, purchase furnishings, home equipment, house decor objects, and extra,” Plazo CMO Carlos Martín stated. “They’ll additionally profit from all the extra options supplied by Plazo, designed to carry higher monetary peace of thoughts.”

Based in 2021, Wypo is headquartered in Torrelavega, Cantabria. The mortgagetech’s partnership information comes amid a big enhance in house buy loans in Spain, reflecting an 11% year-over-year acquire. This has been accompanied by a comparable rise common housing costs within the nation. Wypo’s partnership with Plazo will assist the agency present further companies to its clients, additional differentiating its providing from rivals.

CaixaBank and Salesforce crew as much as leverage AI to personalize CX in banking

A newly signed settlement between Spain’s CaixaBank and Buyer Relationship Administration (CRM) answer supplier Salesforce will assist “collectively advance synthetic intelligence initiatives for the digital transformation of banking companies.” Extra particularly, CaixaBank will leverage Salesforce expertise to reinforce its buyer relationship channels to enhance the shopper expertise.

This expertise consists of options resembling AI-based Agentforce—the built-in AI assistants on the Salesforce platform—in addition to Salesforce Information Cloud for knowledge administration and evaluation. Agentforce permits the deployment of AI brokers to supply specialised help to CaixaBank staff and clients alike. These brokers function proactively and repeatedly throughout apps, chatbots, bodily workplaces, and name facilities, processing massive quantities of knowledge shortly to optimize decision-making and enhance the effectivity of process execution.

By implementing Salesforce Information Cloud, CaixaBank will leverage the cloud knowledge administration and evaluation expertise to handle the transmission of knowledge produced by the establishment to make sure it’s instantly obtainable for any question. The info will likely be recorded securely and can permit for real-time session.

Based mostly in Valencia, CaixaBank is the main monetary group within the Spanish market. With a digital buyer base of practically 12 million, the corporate offers banking, insurance coverage, and funding companies. CaixaBank’s partnership with Salesforce is a part of the agency’s general digital transformation technique, which has enabled the establishment to earn recognition because the Finest Financial institution in Western Europe and Finest Financial institution in Spain in 2024 by International Finance.

Right here is our take a look at fintech innovation around the globe.

Central and Jap Europe

Munich-based, AI-powered anti-money laundering and fraud prevention agency, Hawk, raised $56 million in new funding.

Nets, a division of European cost expertise firm Nexi Group, teamed up with Latvian monetary establishment, BluOr Financial institution.

Turkish embedded finance firm Sipay secured $78 million in funding at a valuation of $875 million.

Center East and Northern Africa

Central and Southern Asia

Latin America and the Caribbean

Asia-Pacific

Nationwide Financial institution of Cambodia (NBC), the nation’s central financial institution, joined the Regional Fee Connectivity (RPC) initiative.

Financial institution cost firm GoCardless solid a partnership with Australian funds API platform Optty.

Philippines-based monetary establishment, Safety Financial institution, chosen Identification-as-a-Service innovator Entrust to reinforce its eKYC processes.

Sub-Saharan Africa

Photograph by Aleksandar Pasaric


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Tags: BankingFinovateGlobalLeveragingMortgagetechPaymentsSpain
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