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Theta Lake’s Record Growth and China Expansion
Theta Lake has reported its strongest 12 months of buyer progress on file, including over 140 new clients to its...
Vonage ServiceNow Integration Turns Voice into AI’s Key Weapon
For years, customer support brokers and IT helpdesk professionals have battled the swivel-chair dilemma, frantically toggling between their contact middle...
Microsoft Copilot Leadership Restructure: What It Means for M365
Three years after launching Copilot commercially, solely round 3% of Microsoft 365 enterprise subscribers are paying for it. That quantity...
Avaya Unveils the Zero-Downtime Nexus Communications Platform
Within the commoditized area of company UC, a momentary system glitch is mostly seen as a irritating inconvenience. Nonetheless, within...
Inside the Rise of XR Training in Defence and Aviation Simulation
At a coaching facility in Finland, pilots sit inside full-scale cockpit replicas whereas sporting XR headsets that overlay a completely...
Measuring XR ROI by Function: Why Standard ROI Measurement Doesn’t Work
Enterprise curiosity in XR isn’t creeping up. It’s accelerating. Headsets don’t value what they used to, pilots are simpler to...
AI Agent Adoption Surging Ahead of Security Controls
Microsoft has launched new analysis revealing that the deployment of autonomous AI brokers throughout UK organizations has exploded over the...
Real-Time Translation for Contact Centers
Be a part of Kieran Devlin from UC At the moment as he sits down with Gonçalo Gaiolas, Chief Product...
Pricing in UC and Collaboration Tools
Just about each UC and Collaboration vendor is now promoting plans with “AI included”. That feels like an excellent factor,...
One Day in 2030 — Part 3: The Meeting Where Agents Speak First
The assembly has already began.Nobody has stated a phrase but.Nevertheless it’s already shifting.The Room That Is aware of the Final...
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