AI Agents Are Moving Onto the Business Phone Number: Is UCaaS Becoming the Delivery Layer?
For a lot of the final decade, customer-facing automation in enterprise communications was outlined by slim, remoted touchpoints. A chat ...
Tag: UCaaS
What Did the Teams Unbundling Achieve for the UCaaS Market?
On November 1, 2025, Microsoft executed a sweeping overhaul of its productiveness suite licensing following years of EU antitrust strain. ...
Google Didn’t Win UCaaS — But It Could Still Win the AI Orchestration Layer
Enterprises largely standardized on a handful of assembly, chat, and voice platforms, and Google by no means turned the default ...
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