On this UC Immediately interview, host Kieran Devlin speaks with Volker Pfirsching, Accomplice and Head of Innovation Administration (Europe) at Arthur D. Little. Collectively, they unpack a tough fact many CIOs at the moment are confronting: the largest barrier to digital transformation isn’t entry to expertise—it’s the best way IT is organized.
Should you’re navigating AI adoption, cross-functional supply, and rising stress to indicate outcomes (not exercise), this dialog is price your time. Digital transformation is accelerating—however many enterprises are nonetheless structured for a slower period. Volker Pfirsching explains why conventional IT silos create extra coordination overhead than worth, and what CIOs can do to shift from “service supplier” to orchestrator of outcomes throughout inside groups and exterior companions.
Key takeaways embody:
How siloed IT creates friction by way of handovers, delays, and misaligned priorities in end-to-end digital journeys
What the hybrid community mannequin appears to be like like day-to-day, with enterprise and IT fused into true product-centric groups
How main CIOs steadiness autonomy with enterprise guardrails to keep away from an “IT Wild West” (safety, structure, governance)
Why working mannequin change fails with out tradition change—and how one can align incentives, roles, and management routines
Observe UC Immediately on LinkedIn for the most recent insights on digital transformation within the office!







